Privacy Policy
Information we collect
Depending on how you interact with us, we may process business contact details, employment-related information, technical logs, and content you submit voluntarily. We minimise collection and use data fairly and lawfully.
- Information you provide through forms, email, or events.
- Device and connection data needed to operate and secure our sites.
- Cookies and similar technologies where applicable and explained in notices.
- Records needed for compliance, audits, and legitimate business purposes.
How we use information
We process personal data to operate our services, communicate with you, personalise content where appropriate, analyse aggregate trends, and protect users and the organisation from fraud or abuse.
- To respond to requests and provide customer or stakeholder support.
- To maintain IT security, backups, and continuity of service.
Privacy questions
What personal data do you collect?
We collect only what we need to respond to enquiries, deliver services, meet legal obligations, and improve our digital channels. Categories typically include identifiers you choose to share (such as name and contact details), technical data from your browser, and interaction data needed for security.
How long do you keep information?
Retention depends on why we collected the data: for example, enquiry records may be kept for a limited period after we respond; HR or contractor records follow HR policy and statutory requirements; logs may be rotated sooner for security. When retention periods end, we delete or anonymise information unless a longer period is required by law or an active dispute.
Do you share data with third parties?
We only share personal data with vendors who help us run our websites and operations—such as hosting, analytics, email delivery, or CRM tools—under contracts that require appropriate safeguards. We may also disclose information when required by law, to protect rights and safety, or as part of a corporate reorganisation, always subject to applicable regulations.
How can I exercise my rights?
Depending on applicable law, you may request access to, correction of, or deletion of your personal data; object to or restrict certain processing; or withdraw consent where processing is consent-based. Submit requests via the contact details in this policy. We may ask you to verify your identity before responding and will answer within any statutory timeframe.
How will you notify me of changes?
For minor clarifications we may update this page and revise the “Last updated” date. For changes that materially affect how we use personal data, we may provide a prominent notice on our sites, an in-product message, or—where we hold your email and the law requires—direct notice. We encourage you to review this policy periodically.
Processing overview
Use the matrix below to align internal owners and retention expectations. Replace placeholders with your organisation’s approved policy details.
| Category | Purpose | Legal basis | Retention |
|---|---|---|---|
| Contact enquiries | Text will be here | Text will be here | Text will be here |
| Marketing preferences | Text will be here | Text will be here | Text will be here |
| Analytics | Text will be here | Text will be here | Text will be here |